Apex Legends "legendSelect" events sometimes are missing

Issue Description: Apex Legends “legendSelect” events sometimes are missing
Steps to reproduce: try to catch “legendSelect” for every player few games in a row
Impact for my app: high
Logs: “Sorry, new users can not upload attachments.”
My nickname was “pl0d0tv0r” and there was no events about my legend selection, so there is no chance that event is missing because of disconnect or not full roster

{“info”:{“match_info”:{“roster_0”:"{“name”:“sofistificate”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_2”:"{“name”:“TheThingGoesSkrr”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_1”:"{“name”:“6lvtai”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_4”:"{“name”:“StaiBono”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_5”:"{“name”:“FanaticsEUW”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_6”:"{“name”:“Okaydi81”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_8”:"{“name”:“theRo0fy”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_10”:"{“name”:“RobinForever”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_9”:"{“name”:“memyto92”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_7”:"{“name”:“gonhoshin”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_11”:"{“name”:“davidf65”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_13”:"{“name”:“TheNamelessDemon”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_12”:"{“name”:“QS512”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_14”:"{“name”:“heronemec”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_17”:"{“name”:“TeloNelepoe”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_15”:"{“name”:“lvlup13”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_16”:"{“name”:“SeregaPerm5”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_18”:"{“name”:“MurderBurglar”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_20”:"{“name”:“The_Zwift”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“teammate_0”:"{“name”:“AUGEACC355”,“state”:“alive”}"}},“feature”:“team”}
{“info”:{“match_info”:{“teammate_1”:"{“name”:“pl0d0tv0r”,“state”:“alive”}"}},“feature”:“team”}
{“info”:{“match_info”:{“roster_19”:"{“name”:“AUGEACC355”,“isTeammate”:true}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_21”:"{“name”:“GangstaShii”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_22”:"{“name”:“pl0d0tv0r”,“isTeammate”:true}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_23”:"{“name”:“Megalith_DW”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_24”:"{“name”:“Avocato420”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_25”:"{“name”:“groovystar”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_26”:"{“name”:“geek45”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_27”:"{“name”:“MrStalinV”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_28”:"{“name”:“ReallySnooBy”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_29”:"{“name”:“yahav9512”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_31”:"{“name”:“fartinjars”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_32”:"{“name”:“Lonewolf6898”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_30”:"{“name”:“artoks1-Twitch”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_33”:"{“name”:“Harib0zz”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_35”:"{“name”:“MrVilden”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_36”:"{“name”:“logics_1st”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_34”:"{“name”:“FIOXE”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_38”:"{“name”:“misiaczekbum”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_37”:"{“name”:“desempleado76”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_40”:"{“name”:“Aliedien”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_39”:"{“name”:"-DT-skay",“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“teammate_2”:"{“name”:“hanter2035”,“state”:“alive”}"}},“feature”:“team”}
{“info”:{“match_info”:{“roster_41”:"{“name”:“hanter2035”,“isTeammate”:true}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_43”:"{“name”:“MarinoRage”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_42”:"{“name”:“DubleCascade30”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_44”:"{“name”:“Deity_PL”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_45”:"{“name”:“Crash_1249”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_47”:"{“name”:“Pride0WL”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_48”:"{“name”:“Nekrofilizenci”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_46”:"{“name”:"–_--Yosida0_0",“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_49”:"{“name”:“prosr1”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_50”:"{“name”:“Shimal13”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_51”:"{“name”:“LifelineIsMyBtch”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_52”:"{“name”:“barrrbod”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_53”:"{“name”:“Jojoledindon”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_54”:"{“name”:“DomixOrigin”,“isTeammate”:false}"}},“feature”:“roster”}
{“info”:{“match_info”:{“legendSelect_0”:"{“playerName”:“AUGEACC355”,“legendName”:"#character_caustic_NAME",“selectionOrder”:“0”,“lead”:false}"}},“feature”:“team”}
{“info”:{“match_info”:{“legendSelect_2”:"{“playerName”:“hanter2035”,“legendName”:"#character_crypto_NAME",“selectionOrder”:“2”,“lead”:true}"}},“feature”:“team”}
{“info”:{“match_info”:{“roster_51”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“location”:"{“x”:"-353",“y”:"-541",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“pseudo_match_id”:“8e340d41-5805-41cc-89c8-ad20f252942a”}},“feature”:“match_info”}
{“events”:[{“name”:“match_start”,“data”:""}]}
{“info”:{“game_info”:{“match_state”:“active”}},“feature”:“match_state”}
{“info”:{“match_info”:{“victory”:null}},“feature”:“rank”}
{“info”:{“match_info”:{“team_info”:"{“team_state”:“active”}"}},“feature”:“team”}
{“info”:{“match_info”:{“location”:"{“x”:"-348",“y”:"-532",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-343",“y”:"-524",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-338",“y”:"-515",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-333",“y”:"-507",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-328",“y”:"-498",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-322",“y”:"-489",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“roster_52”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“location”:"{“x”:"-318",“y”:"-480",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-312",“y”:"-472",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-307",“y”:"-463",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-302",“y”:"-454",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“roster_26”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“location”:"{“x”:"-297",“y”:"-445",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-292",“y”:"-436",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-286",“y”:"-428",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-281",“y”:"-419",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-276",“y”:"-410",“z”:“146”}"}},“feature”:“location”}
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{“info”:{“match_info”:{“location”:"{“x”:"-266",“y”:"-393",“z”:“146”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-261",“y”:"-384",“z”:“146”}"}},“feature”:“location”}
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{“info”:{“match_info”:{“location”:"{“x”:"-144",“y”:"-163",“z”:“69”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-146",“y”:"-162",“z”:“65”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-147",“y”:"-161",“z”:“61”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-149",“y”:"-161",“z”:“58”}"}},“feature”:“location”}
{“info”:{“match_info”:{“roster_49”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“location”:"{“x”:"-151",“y”:"-162",“z”:“54”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-153",“y”:"-163",“z”:“50”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-155",“y”:"-165",“z”:“45”}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-157",“y”:"-167",“z”:“40”}"}},“feature”:“location”}
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{“info”:{“match_info”:{“location”:"{“x”:"-167",“y”:"-179",“z”:“5”}"}},“feature”:“location”}
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{“info”:{“match_info”:{“location”:"{“x”:"-171",“y”:"-214",“z”:"-43"}"}},“feature”:“location”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “Shimal13”,\r\n “victimName”: “MurderBurglar”,\r\n “weaponName”: “alternator”,\r\n “action”: “knockdown”\r\n}"}]}
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{“info”:{“match_info”:{“location”:"{“x”:"-169",“y”:"-215",“z”:"-43"}"}},“feature”:“location”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “ReallySnooBy”,\r\n “victimName”: “MurderBurglar”,\r\n “weaponName”: “wingman”,\r\n “action”: “headshot_kill”\r\n}"}]}
{“info”:{“match_info”:{“location”:"{“x”:"-170",“y”:"-215",“z”:"-43"}"}},“feature”:“location”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “groovystar”,\r\n “victimName”: “Crash_1249”,\r\n “weaponName”: “hemlock”,\r\n “action”: “knockdown”\r\n}"}]}
{“info”:{“match_info”:{“location”:"{“x”:"-170",“y”:"-214",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-171",“y”:"-214",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-172",“y”:"-215",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-172",“y”:"-216",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-173",“y”:"-217",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-174",“y”:"-219",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-174",“y”:"-220",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-173",“y”:"-220",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-172",“y”:"-220",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-172",“y”:"-219",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-170",“y”:"-219",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-169",“y”:"-218",“z”:"-43"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-168",“y”:"-218",“z”:"-44"}"}},“feature”:“location”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “attackerName”: “groovystar”,\r\n “victimName”: “Crash_1249”,\r\n “weaponName”: “Finisher”,\r\n “action”: “Finisher”\r\n}"}]}
{“info”:{“match_info”:{“location”:"{“x”:"-166",“y”:"-218",“z”:"-44"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-165",“y”:"-218",“z”:"-44"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-164",“y”:"-219",“z”:"-44"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-163",“y”:"-219",“z”:"-44"}"}},“feature”:“location”}
{“info”:{“match_info”:{“location”:"{“x”:"-162",“y”:"-219",“z”:"-44"}"}},“feature”:“location”}
{“info”:{“match_info”:{“roster_45”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_44”:“null”}},“feature”:“roster”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “ReallySnooBy”,\r\n “victimName”: “theRo0fy”,\r\n “weaponName”: “spitfire”,\r\n “action”: “knockdown”\r\n}"}]}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “GangstaShii”,\r\n “victimName”: “theRo0fy”,\r\n “weaponName”: “spitfire”,\r\n “action”: “kill”\r\n}"}]}
{“info”:{“match_info”:{“roster_8”:“null”}},“feature”:“roster”}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “LeavyNox”,\r\n “victimName”: “artoks1-Twitch”,\r\n “weaponName”: “eva8”,\r\n “action”: “knockdown”\r\n}"}]}
{“events”:[{“name”:“kill_feed”,“data”:"{\r\n “local_player_name”: “pl0d0tv0r”,\r\n “attackerName”: “TeloNelepoe”,\r\n “victimName”: “QS512”,\r\n “weaponName”: “eva8”,\r\n “action”: “knockdown”\r\n}"}]}
{“info”:{“match_info”:{“team_info”:"{“team_state”:“eliminated”}"}},“feature”:“team”}
{“events”:[{“name”:“death”,“data”:""}]}
{“info”:{“match_info”:{“victory”:“false”}},“feature”:“rank”}
{“info”:{“game_info”:{“match_state”:“inactive”}},“feature”:“match_state”}
{“info”:{“match_info”:{“pseudo_match_id”:null}},“feature”:“match_info”}
{“info”:{“match_info”:{“team_info”:"{“team_state”:null}"}},“feature”:“team”}
{“events”:[{“name”:“match_end”,“data”:""}]}
{“info”:{“match_info”:{“roster_0”:“null”}},“feature”:“roster”}
{“info”:{“me”:{“inUse”:"{“inUse”:""}"}},“feature”:“inventory”}
{“info”:{“match_info”:{“roster_1”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_2”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_3”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_4”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_5”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_6”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_12”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_14”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_9”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_13”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_15”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_16”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_17”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_10”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_11”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_18”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“teammate_0”:“null”}},“feature”:“team”}
{“info”:{“match_info”:{“roster_19”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_20”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_21”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_23”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_22”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_24”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_25”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_27”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_29”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_28”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_30”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“teammate_1”:“null”}},“feature”:“team”}
{“info”:{“match_info”:{“roster_31”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_32”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_34”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_33”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_35”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_36”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_39”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_38”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_40”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“teammate_2”:“null”}},“feature”:“team”}
{“info”:{“match_info”:{“roster_37”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_41”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_7”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_46”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_43”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_42”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_48”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_47”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_53”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_54”:“null”}},“feature”:“roster”}
{“info”:{“match_info”:{“roster_50”:“null”}},“feature”:“roster”}

Thanks, @Dmitry . we will check and I let you know.
Thanks for your patience.

Eran

Hey @eransharv @Dmitry,

After several tests I can’t say that I am able to reproduce this issue. The “legendSelect” event is firing just fine for me with multiple different legends.

Does this reproduce for you 100% of the time, Dmitry?

Hey,
It’s not 100%. This might happen in 1-2/10 matches

Hey @Dmitry,

I’ve attached a plugin .dll which should help us debug this problem when it happens on your local computer.

Please follow these instructions:

  1. Take the dll file and copy it
  2. Open Overwolf settings
  3. Go to Support tab
  4. Click “Development Options”
  5. Click the UID under “Game Events Provider”
  6. Go to Plugins/64
  7. Paste it there, override the existing file.

Now just play apex/do whatever you do in apex regularely.
If you stumble upon this problem again, please immediately go to the following location:

C:\Users(Your PC)\AppData\Local\Overwolf\Log - and send us the ‘gep_plugin’ file.

Thank you!

gep_apex.zip (281.9 KB)

I’m closing this ticket. If you have any further questions please let me know.

Thanks.

@eransharv I’m experiencing this issue rather frequently (approximately 2/5 matches)
can we put this topic back on the table?

Alternatively, a solution like this proposal could be welcome

@shir.brass Hi, did you followed @Shargaas guidelines to debug the issue?
I re-opened this ticket. And as the GEP updated since his comment, if you are interested, we can send you an updated version, so you will be able to provide the required debug info to identify and hopefully solve the issue.

Thanks

@eransharv no I have not tested it, but I’m willing to run a test :slight_smile:

could you please send an up to date version of the debug DLL?

just to make sure, instructions remain the same?
also, after I finish testing, how do I go back to the regular GEP plugin?
reinstall overwolf?

Latest version attached.gep_apex.zip (211.2 KB)

Instructions are the same.

To return to public version just delete this from the location I instructed, close and re-launch overwolf

(or reinstall if you prefer)

2 Likes

I have used the provided apex dll and while testing (12 matches) I could not experience this issue.
Could it be related to performance of dev build vs prod build?
as far as I can see, the issue is still reproducible with the regular dll

@shir.brass the only difference should be the fact that the provided DLL is generating many more logs. So we can debug more stuff. So in theory - this version might give you degraded performance… (that’s not happening of course, just theoretically).

@Shargaas any other differences that I’m not aware of, and that can cause the issue to not reproduced?

Nope.
Just as you said. It generates more logs for us to debug potential issues.
Best suggestion would be to keep on using it until you encounter this issue again.

1 Like

@shir.brass Let me know if it’s reproducible, and you can supply the logs, or we can move ahead and close this ticket. (we can always reopen it later if necessary).

1 Like

I’m working on a reproduction, but I’ll let you know if I have something

I had this issue at 13:48~


Can’t upload the debug log but I have it

1 Like

@Shargaas can you please check Or’s log and find out if we have new info about the issue? (not urgent for today)

@LEOkonami please send Guy your logs from this incident.

@itayG FYI

@Shargaas Can’t upload them here, not sure why I will dm you

what is the size of it? I will check if there is some limit per user.

@Shargaas please update here when there is some progress. thanks.