Audio of other users in Discord voice chat are not recorded

Related app/team name (not a must if you want to keep it private): - Lesh_M

Issue Description:
The player’s mic and game/pc are recorded but other people on the Discord chat are not.

Can you reproduce it (exact steps to reproduce):
This happens when using an external audio device (wired or bluetooth headphones with mic).
What usually happens for me is that the voice from discord goes straight to my headphones but the rest of the pc/game audio is muted. If I channel it to my speakers it’s recorded.
I once routed all of my audio to my speakers and only used my headphones as a mic, just so it would capture the audio.

P.S. if in some way, some of the audio is captured, it’s very quiet, the volume is almost 0.

Impact for my app: [e.g. x% of the users complained about it, it’s a show-stopper]
Our discord is flooded with complaints about audio recordings.

Do you currently have a workaround?

Please reproduce and attach a zip package of your OW client logs
Please mention the time of the event so we can find it easily in the logs

Hi, and thanks for the feedback.

We will check the issue and we will update you here.


This seems to be a normal Windows behavior we even have an article about this in our help center

This is the link I send to users complaining about this issue, I have tried everything there too.
It doesn’t help.

This will work only if your headset hs these options… Again not an bug\isue

I’m pretty sure I checked that but I’ll check again.

ok it looks like it’s indeed a windows + bluetooth issue…

1 Like

@LeshM, with your permission, I will close the ticket now.
Of course, if needed, please mention me here, and I will reopen it.