Fortnite events on custom game not sent anymore

Related Games: Fortnite

App Name: Nicecactus 360

Issue Description:
For custom fortnite games, events seem to not be sent anymore.
We have trainings, and we also created some custom map with events triggered via metrics (wood, gold etc) and none of them are working anymore.

Can you reproduce it (exact steps to reproduce):

  • Launch Fortnite
  • Launch a custom map (with metric trigger)
  • Trigger metrics
  • Events are not sent

Impact for my app: show-stopper

Do you currently have a workaround?
No, we cannot track custom map if we don’t get these events.

Please reproduce and attach a zip package of your OW client logs (6.8 KB)

Please mention the time of the event so we can find it easily in the logs:
Custom map did at 2021-08-04 19:31:59, triggered some metrics, but not event were sent during the period until 2021-08-04 19:35:47.
Solo mode did at 2021-08-04 19:36:26, wood triggered and event sent at 2021-08-04 19:39:00

Thanks for reporting, we are checking it rn.


We released a fix yesterday which should allow detection of events in Creative mode.
It is important to note that not all modes in there are fully reliable in terms of data so it’s crucial to keep in mind when working with it.

I hope it solves the critical part of your problem.
Let us know after trying the fix out.



Indeed it solved our problem, thank you for the fix !
We are aware about the creative mode’s data, but we needed to track it, as we have some training with custom maps so our users can train on it. That’s why we created a protocol based by triggering a few events metric such as gold, wood, stone, metal.


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