Hello,
For the last few days, some users have been reporting that some overlay windows are not showing up on screen.
This is the case for this user for instance: Twitch
(there should be an overlay on the left).
The app logs 34974272-e674-424e-b188-d682fdc9b704.app.zip (134.4 KB) indicate that the overlay window is properly created, and should be visible (see the DecktrackerOpponentWindow.html.log.8):
2020-12-26 22:34:06,946 (INFO) </Files/vendor.js> (:2) - "after window position update" | {"id":"Window_Extension_lnknbakkpommmjjdnelmfbjjdbocfpnpbkijjnob_DeckTrackerOpponentWindow","name":"DeckTrackerOpponentWindow","width":756,"height":1080,"top":103,"left":-243,"isVisible":true,"state":"Normal","stateEx":"normal","monitorId":"\\\\.\\DISPLAY2"} |
(even though the left is negative, the window is wide enough that it should show somehow).
The same thing happens for another overlay (see MatchOverlayOpponentHandWindow.html.log.8):
2020-12-26 22:34:05,667 (INFO) </Files/vendor.js> (:2) - "[overwolf-service] changing window size" | "Window_Extension_lnknbakkpommmjjdnelmfbjjdbocfpnpbkijjnob_MatchOverlayOpponentHandWindow" | 1080 | 864 |
2020-12-26 22:34:05,669 (INFO) </Files/vendor.js> (:2) - "[overwolf-service] changing window position" | "Window_Extension_lnknbakkpommmjjdnelmfbjjdbocfpnpbkijjnob_MatchOverlayOpponentHandWindow" | 420 | 0 |
In both cases, the API calls properly return and indicate that the windows are visible, but nothing is visible on screen (see the video).
I’ve asked the user for the full logs, and I will attach them here once I have them.
In the meantime, do you have any idea what could be causing this?
Thanks,
Seb