Issue Description:
We get a lot of reports of users unable to record with the following error: Stream id error
Do note that Most of the users who experience this issue have Intel Quick Sync enabled
when digging into the logs, we found the following related error:
ow_obs_2022-09-18_22-49-55-p12416.txt
22:50:00.377(WARNING)[100]: [qsv encoder: 'recording_h264'] encode failed
22:50:00.377(ERROR)[100]: Error encoding with encoder 'recording_h264'
Trace_2022-09-18_12-16_14176.log
2022-09-18 22:49:59,249 (ERROR) [47][11156] <296.10MB> DirectoryQuotaHelper - Error while init folder quota: C:\Users\janna\Videos\Overwolf\Valorant Tracker: : System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\janna\Videos\Overwolf\Valorant Tracker'.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.FileSystemEnumerableIterator`1.CommonInit()
at System.IO.FileSystemEnumerableIterator`1..ctor(String path, String originalUserPath, String searchPattern, SearchOption searchOption, SearchResultHandler`1 resultHandler, Boolean checkHost)
at System.IO.Directory.GetDirectories(String path, String searchPattern, SearchOption searchOption)
at OverWolf.Client.CommonUtils.Utils.DirectoryQuotaHelper.Initialize()
2022-09-18 22:50:00,382 (ERROR) [OverlayService ID 14][14808] <296.18MB> OverlayService - Streaming error 'Encoder_Error'
2022-09-18 22:50:00,385 (ERROR) [OverlayService ID 14][14808] <296.18MB> OverlayService - Streaming error: Encoder_Error (stream id: 18 type: ReplayRecorder reason:)
2022-09-18 22:50:00,386 (WARN) [OverlayService ID 14][14808] Service - replay steaming [18] stopped with error: Encoder_Error ()
2022-09-18 22:50:00,387 (WARN) [OverlayService ID 14][14808] Service - Replay streaming stopped with error: Encoder_Error -
2022-09-18 22:50:00,387 (INFO) [OverlayService ID 14][14808] Service - Replay service state changed Started -> Stopped
2022-09-18 22:50:00,388 (INFO) [OverlayService ID 14][14808] HighlightsSession - Remove highlight consumer: ipmlnnogholfmdmenfijjifldcpjoecappfccceh
2022-09-18 22:50:10,392 (ERROR) [15][11508] <296.25MB> VideoAnaytilcsReporter - report streaming_error_captured 'ReplayRecorder': 'Encoder_Error'
Can you reproduce it (exact steps to reproduce):
No
Impact for my app: [e.g. x% of the users complained about it, it’s a show-stopper]
High (34K instances , about 8K DAU, mostly Intel Quick sync users)
Do you currently have a workaround?
No
User Logs:
https://drive.google.com/file/d/1_qfG34do_wAJ99NL6-BrHA_BQTCQ3_7_/view
https://drive.google.com/file/d/1kTZ_zvpHkwjgihFuD9m7WeEJJUP930xa/view