OW appstore not loading

uzi · November 18, 2020, 1:45pm

Issue Description:
app store some times stuck during loading

Steps to reproduce:
open store

Impact for my app: [low, mid, high, show-stopper]
low

Do you currently have a workaround?
relaunch Overwolf.
OverwolfLogs_2020-09-04_18-22-55.zip (1.4 MB)

eransharv · September 7, 2020, 1:23pm

@uzi I will check this ticket tomorrow. thanks.

@Heaser @LEOkonami If you are familiar with this issue please let me know.

uzi · September 7, 2020, 5:09pm

Happened again, I’m uploading logs. this time stuck during game, I tried to open using the dock.

LEOkonami · September 8, 2020, 7:13am

This is a know issue @Heaser Is aware but I can see some other issue in your logs, Yotam will take a better look.

eransharv · September 9, 2020, 12:10pm

@Heaser, let me know what your insights are. Thanks.

eransharv · September 10, 2020, 10:22am

@uzi, so we have an open bug on it. It will be fixed in 0.157. So stay tuned. We will update you here once it’s done.

uzi · November 6, 2020, 9:32am

eransharv · November 8, 2020, 1:55pm

@uzi I forward the info to our R&D and they are on it.
I will update you here ASAP.

Thanks!

eransharv · November 11, 2020, 3:23pm

@uzi an update: We re-opened the bug, and we are investigating it.

eransharv · November 18, 2020, 1:45pm

Update: fixed in OW v0.159.

~ETA for release on the developer’s channel: Nov. 19, 2020, EOD.