Related app: Insights Capture (capture/stream app)
After adding a retry to calling setRequiredMethod:(), it sometimes never succeeds, making the game events not work. This is causing auto-recording and the game events to not respond. setRequiredMethod usually succeeds within a few seconds.
This issue isn’t happening every time, but it does happen from time to time with our users.
Can you reproduce it (exact steps to reproduce):
No, but the steps the users took was:
- Start a match while Insights Capture was running
- Finish the match and noticed Insights Capture didn’t record.
Impact for my app: [e.g. x% of the users complained about it, it’s a show-stopper] High, if the setRequiredFeatures doesn’t succeed.
Do you currently have a workaround?
No, and restarting Insights Capture didn’t work for the user. However, restarting Overwolf fixed it for some users.
Please reproduce and attach a zip package of your OW client logs
Please take a look at the background.html.7.log where you’ll find setRequiredFeature failing every time.
OverwolfLogs_2022-01-19_14-03-06.zip (1.7 MB)