Sound doubling in Valorant

Issues - Platform and API
1

Related app/team name (not a must if you want to keep it private):
Issue Description:
Our user reported that only in valorant his entire in game sound is doubled, but the mic isn’t
. Gazoom Post

and here is a video without the doubled (same user):

Please let me know what the problem is. If it is from the Overwolf side or our own.

and these are his logs:
OverwolfLogs_2021-10-20_20-30-44 (1).zip (1.4 MB)

Can you reproduce it (exact steps to reproduce):
Impact for my app: [e.g. x% of the users complained about it, it’s a show-stopper]
Do you currently have a workaround? no

Please reproduce and attach a zip package of your OW client logs
Please mention the time of the event so we can find it easily in the logs

2

Hi, and thanks for the feedback.

We will check the issue and we will update you here.

Thanks.

6

@Warcylewis hey,

I discussed the issue with our team, and the only thing that stands out from the logs is Voicemeeter, and the Voicemeeter devices that are being used for sound input/output recording are mixed up, for example:

15:51:01.441(INFO)[40f8]: WASAPI: Device 'VoiceMeeter Aux Input (VB-Audio VoiceMeeter AUX VAIO)' [48000 Hz] initialized
15:51:01.441(INFO)[40f8]: Create Audio device [Output]: {0.0.0.00000000}.{2fcfdbe7-8d96-41ab-aa39-53cfdd53bdf8}
15:51:01.441(INFO)[40f8]: Set output-device volume: 100
15:51:01.477(INFO)[40f8]: WASAPI: Device 'VoiceMeeter Output (VB-Audio VoiceMeeter VAIO)' [44100 Hz] initialized
15:51:01.477(INFO)[40f8]: Create Audio device [Input]: {0.0.1.00000000}.{de1f7bdf-b63e-4a73-be83-feffe27ad31d}
15:51:01.477(INFO)[40f8]: Set input-device volume: 100

The first device that the OBS log mentions is always the output, but we can see that the device’s name is ‘VoiceMeeter Aux Input’.
The second device is always the input, but it’s named ‘VoiceMeeter Output’.

Can you check in this direction? Maybe tell the user if he can disable it.

Thanks