overwolf.streaming.onStreamingError "failed to start game recording" on Warzone

Name of the app: Insights Capture

Issue Description: The user saw “failed to start game recording” after the warzone match. The SubErrorMessage shows as unknown so I am not sure where to start debugging.

Can you reproduce it (exact steps to reproduce):
I was able to reproduce it but inconsistently. This issue happened to the user twice so far.

Impact for my app: [e.g. x% of the users complained about it, it’s a show-stopper] mid

We have no workaround for this except hoping the error doesn’t happen.

Here are the users logs.

In this log, in the in_game.html.log at 2022-04-26 17:27:22,483 the user gets the failed to start recording error. Seems the user encountered this error on his 3rd match/recording
OverwolfLogs_2022-04-26_19-47-56.zip (1.3 MB)

This is the same user’s logs but at a different time. User was able to record 7 matches and the 8th one showed the same failed to start recording error at 2022-04-26 23:09:54,222 in in_game.html.log
OverwolfLogs_2022-04-26_23-13-22.zip (1.3 MB)

What could be causing the failed to start recording error?

Hi, thank you for bringing this to our attention - we will definitely pass it on to our QA.

If you encounter more relevant data, please sent it over :+1:

we may found possible issue when capture Warzone,
are u using window capture mode?

Hey @EladBahar, yes the user had this enabled.

We enable the game window recording by default for all of our users.


ok, should be fixed at ow-obs 199.0.3 (allready released)

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